Privacy Policy

1. Introduction

Welcome to Discover Canada ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to personal data we collect when you visit our website at www.discovercanada.com, interact with our content, sign up for our newsletter, or contact us.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information when you interact with our website:

• Contact Information: Email address, name, and phone number when you subscribe to our newsletter or contact us
• Communication Data: Information you provide when you contact us, including correspondence and feedback
• Marketing Preferences: Your preferences in receiving marketing communications from us

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, including the pages you visit, time spent on pages, navigation paths, and interactions with content
• Cookie Data: Information collected through cookies and similar tracking technologies (see our Cookie Policy section for more details)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

• Delivering the content and services you request
• Understanding how visitors use our website to improve its functionality and user experience
• Analyzing usage patterns to develop new features and content
• Troubleshooting technical issues

3.2 To Communicate With You

• Responding to your inquiries, comments, or questions
• Sending newsletters and updates if you've subscribed
• Providing information about Canadian travel destinations, events, or offers that may interest you

3.3 For Legal and Security Purposes

• Protecting our rights, property, or safety, and that of our users or others
• Detecting and preventing fraud, abuse, security incidents, and other harmful activity
• Complying with legal obligations and responding to lawful requests from public authorities

4. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and actions, making your next visit easier and the site more useful to you.

4.2 Types of Cookies We Use

We use the following types of cookies:

• Necessary Cookies: Essential for the website to function properly and cannot be switched off in our systems
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
• Functionality Cookies: Enable the website to provide enhanced functionality and personalization
• Targeting Cookies: Record your visit to the website, the pages you have visited, and the links you have followed

4.3 Cookie Management

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Our cookie management system allows you to accept or decline different types of cookies. You can change your preferences at any time by clicking on "Cookie Settings" in the footer of our website.

5. Sharing and Disclosure of Information

We may share your personal information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as web hosting, email delivery, analytics, and marketing assistance. These providers are contractually obligated to use your information only for the purposes of providing services to us.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Economic Area (EEA), we ensure that such transfers comply with applicable data protection laws, including through the use of standard contractual clauses approved by the European Commission or other appropriate safeguards.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information
• Rectification: The right to request that we correct inaccurate or complete incomplete information about you
• Erasure: The right to request that we delete your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your information in certain circumstances
• Data Portability: The right to request that we transfer your information to another organization or directly to you
• Objection: The right to object to the processing of your personal information in certain circumstances

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of every website you visit.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Discover Canada
123 Maple Street
Toronto, ON M5V 2H1
Canada

Email: [email protected]
Phone: +1 (123) 456-7890